Clear Strategy Company is the leading customer service improvement consultancy in South Africa, we offer the following activities in assisting our customers achieve excellent customer service standards, video mystery shopping lies at the heart of our offering and ensures absolute objectivity when developing excellence in customer service.
Customer Service Improvement
Customer service strategy development
Customer handling process development
Customer satisfaction surveys
Video mystery shopping
Service improvement consulting (information directed)
Ongoing / long term approach
Industry Expertise
- Automotive
- vehicle sales
- parts industry
- vehicle servicing
- Hotels & Hospitality
- Banks
- Food
- Retail