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Daily Archives: April 14, 2020

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13 April 2020 – South African consumers don’t complain, they just don’t come back!

mystery shoppingBy clearstrategyApril 14, 2020Leave a comment

Do you really know how your staff treat your customers? Do you really know how many lost sales opportunities you have?Do your staff know how it feels to be one of their customers? South African consumers generally don’t complain, they just don’t come back. In this tough economic climate, can you afford to have any of…

13 April Covid-19 Barometer Radio Interview

Covid-19By clearstrategyApril 14, 2020Leave a comment

Johannes Loots was interviewed on RSG (http://www.rsg.co.za/Program/11/monitor) by Anita Visser and Gustav Greyling. Listen here:

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