19 May 2020 – Covid-19 Barometer RSG Interview Saturday 16 May 2020 12:05

Johannes Loots was interviewed on RSG by Mariëtta Kruger. You can listen to the podcast below or read the transcript in English or Afrikaans. Interview Saturday 16 May 2020 12:05 (Afrikaans transcript below)The company Clear Strategy Company, began to monitor the South African’s interpretation and management of Covid-19 the day after President Cyril Ramaphosa’s announcement…

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What is Mystery Shopping?

Mystery shopping is not a new research method in its most basic form. Essentially, it is the use of trained, professional mystery shoppers who impersonate customers and interact with a business in a real-life environment. However, mystery shopping can take on many different forms and a multitude of different scenarios can be tested in a…

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